[ RETURN POLICY ]
If you would like to request refund, please follow the guidelines below.
You have 7days from the date you received your order to follow the below steps:


1) Please send below via email info@s-e-o.co.kr or leave post below to inquiry board within 7 days.
- Name and Order number
- The reason of return.
- If defective, please send us email with the images of faulty part.


2) Once your return request is approved, please send it to our office. ** Payment in advance

s/e/o Office
2F, 44, Eonju-ro 150-gil,
Gangnam-gu, Seoul,
Republic of Korea
06055
(+82-2-790-5208)

- Please ship the return package using a courier of your choice. s/e/o dose not provide prepaid return labels.
- You can return the item if it's unworn, unwashed, and with the original tag. (Including giveaway, etc.)
- After dispatching the items, please provide us with a tracking number for the returning package to our email or inquiry board.
- All international return shipping charges and other taxes are responsible for customers apart from the case we provided incorrect/defective items.


3) Once we receive it and examine the condition of the item, we will proceed with a refund. Shipping fees will not be refunded.

** Please do not ship your return without a return authorization. It will not be processed.

 
[ EXCHANGES ]
We only accept returns, not exchanges. If you'd like to exchange one or more items from your order, you can return items first and place a new order for the preferred items.

 
[ REFUNDS ]
Payments will be refunded back to your account. It takes 3-7 business days to issue a refund for a returned or cancelled order. Please note that only the amount for the original item is refundable.